Summer hours are in effect. Technical Support available Monday - Thursday 9AM - 5PM Eastern. Friday 9AM - 3:00PM Eastern.

 Downloads are generally password protected. If you are a Hartmann Controls authorized dealer please contact Hartmann Controls to obtain the username/password required for download

PROTECTOR.Net Downloads

Please note that all downloads are latest versions; for older versions please contact Technical Support.

Software

PROTECTOR.Net Server Software Change List

Server software is installed on main PC or host server; all administration is done via Web Browser. Icons are added to start menu for management. Please see the following link for supported Windows OS version. *Now includes multi card format support during the 1 year trial period.*

Upgrading from versions older then 1.80.6
  • Download version 1.80.6 from here
  • Install 1.80.6 and login at least once to ensure your database is current
  • Proceed with installation of version 2.0.x
Installing a new system or upgrading from 1.80.6
  • Review Installation/Upgrade guide here
  • Download and run the installer
  • Perform firmware updates if required
  • Panels must be updated after firmware updates
Download
PROTECTOR.Net USB Utility

The USB Utilitiy is used for downloading our software and its dependencies directly to a removable drive.

Download
Microsoft SQL Management Studio (x32)

SQL Express is installed automatically via our installer. This software should only be required should you be instructed by our technical support team.

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Microsoft SQL Management Studio (x64)

SQL Express is installed automatically via our installer. This software should only be required should you be instructed by our technical support team.

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Documentation

Quick Start Guide

This guide is a quick overview of the PROTECTOR.Net hardware installation procedures.

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Software Installation/Upgrade Guide

This guide covers minimum PC requirements as well as steps to install/upgrade the PROTECTOR.Net software.

Download
Software Setup Guide

This guide is intended for users/installers who will be administering the software, including configuring controllers, card holders, privilege roles etc.

Download

PRO-ACC Downloads

Please note that all downloads are latest versions; for older versions please contact Technical Support.

Software

PRO ACC Platinum Server Software

Server software is installed on main PC (for extra PC control, install Client software). Can be installed on Win98/NT/2K/XP/Vista/Win7/Win8 (both 32 and 64-bit) with a minimum of 2Mb RAM and 100Mb hard drive space.(Regular Windows PC is fine, Server OS not necessary)

Download
PRO ACC Platinum Server Update Software

PRO-ACC Platinum Server Update file which includes changes or enhancements to the current core installation of PRO-ACC Platinum Server Software. This is a replacement file and not an installation package and should only be applied to previous versions of PRO-ACC Platinum Server. (Note: cannot be used to update older version of PRO-ACC SE and PRO-ACC Enterprise installations).

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PRO ACC Platinum Client Software

Client software is installed on additional PC's for extra PC control. Can be installed on Win98/NT/2K/XP/Vista/Win7/Win8 with a minimum of 2Mb RAM and 100Mb hard drive space.(Regular Windows PC is fine, Server OS not necessary)

Download
PRO ACC Platinum Client Update Software

PRO-ACC Platinum Client Update file which includes changes or enhancements to the current core installation of PRO-ACC Platinum Client Software. This is a replacement file and not an installation package and should only be applied to previous versions of PRO-ACC Platinum Client. (Note: cannot be used to update older version of PRO-ACC SE and PRO-ACC Enterprise installations)

Download
Multi-Site Software

Multi-Site software allows for management of separate sites using unique databases for each site. This application is excellent for the dealer who maintains multiple customer sites on their own premise for paid management services. Can be installed on Win98/NT/2K/XP/Vista/Win7/Win8 supported (both 32-bit and 64-bit) with a minimum of 2Mb RAM and 100Mb hard drive space.(Regular Windows PC is fine, Server OS not necessary)

Download
USB-101 Converter (Small Black Box - Updated 04.25.2016)

This Device is used to allow panels to communicate directly to PC via USB port and Belden 8723 cable. Maximum bus length of 4000 feet. Supports Windows2000\WinXP\Vista\Win7\Server2003\Win8\Win10.

Download

Documentation

PRO ACC Platinum QuickStart Guide

This guide covers the very minimum to get system up and running; please refer to full guide for more detailed instructions.

Download
PRO-ACC Platinum Vista/Win7/Win8 Installation Guide

This guide covers steps needed to install PRO-ACC Platinum on most Windows Vista, Windows7 and Windows8 PC's.

Download
PRO-ACC Platinum Firmware Chip Upgrade Guide.

This guide covers upgrading PRO-ACC Platinum field panels to latest firmware; this also includes upgrading from our legacy Protector series to PRO-ACC.

Download
PRO-ACC Platinum Hardware Tech Guide

This guide covers all installation instructions as well as hardware maintenance recommendations

Download
PRO-ACC Platinum Software Guide

This guide covers full software administration complete with helpful screen shots.

Download

EZ-ACC Downloads

Please note that all downloads are latest versions; for older versions please contact Technical Support.

Software

EZ-ACC Server Software

EZ-ACC software can be installed on Win98/NT/2K/XP/Vista/Win7/Win8 (both 32 and 64-bit) with a minimum of 2Mb RAM and 100Mb hard drive space (Regular Windows PC is fine, Server OS not necessary).

Download
USB-101 Converter (Small Black Box - Updated 04.25.2016)

This Device is used to allow panels to communicate directly to PC via USB port and Belden 8723 cable. Maximum bus length of 4000 feet. Supports Windows2000\WinXP\Vista\Win7\Server2003\Win8\Win10.

Download
Remote Desktop Support Application

Application used to allow Hartmann Tech Support teams to remote in to customers PC and help diagnose issues.

Download
Compression Utility App

Most downloads require a utility to uncompress files.

Download

Documentation

EZ-ACC QuickStart Guide

This guide covers the very minimum to get system up and running, please refer to full technical guides for more detailed instructions.

Download
EZ-ACC Vista/Win7/Win8 Installation Guide

This guide covers steps needed to install EZ-ACC on most Windows Vista, Windows7 and Windows8 PC's.

Download
EZ-ACC Firmware Upgrade Guide

This guide covers upgrading EZ-ACC field panels to latest firmware (requires USB module).

Download
EZ-ACC Hardware Tech Guide

This guide covers all typical installation instructions.

Download
EZ-ACC Software Guide

This guide covers full software administration complete with helpful screen shots.

Download