Summer hours are in effect. Technical Support available Monday - Thursday 9AM - 5PM Eastern. Friday 9AM - 3:00PM Eastern.
Access Control Done Right
With almost two decades of development and experience in the market, Hartmann Controls has revolutionized the industry once again with the first all-in-one Patented Request to Exit Motion and Access Controller. Innovative and unparalleled, this product shines above the rest and can only be considered a class of its own.
Anywhere, Anytime IP Access Control
Our web-based PROTECTOR.Net product is the ultimate modern IP Access Control solution. Whether you're on a traditional desktop PC in your office, or using you're phone on a beach in Hawaii, you are in full control of your access system.
Hartmann Controls support staff are more than just inexperienced customer service reps picking up the phone; they are software developers and engineers who not only support but also work on new product features etc. Unlike our competitors, our staff know our products from the inside out providing unmatched support. This allows them to solve your problems faster, wasting less of your time and money.
Hartmann Controls generally does not directly deal with end users as we rely on our trained network of dealers and installers to service our products in the field. We do however place a strong emphasis on ensuring the users of our products are fully satisfied and confident in our products.
While other companies cut costs and quality by outsourcing, Hartmann Controls is dedicated to keeping everything in house. This provides outstanding control and workmanship in both our hardware and software. When you secure your premises with Hartmann, you know that your people and assets are protected by one of the top systems on the market.
We believe our business succeeds when yours does.
Hartmann Controls has spent 18 years cultivating successful business relationships with our partners. We place a strong emphasis on supporting our direct dealer relationships and assisting you in supporting your clients.
But don't just take our word for it:
"Hartmann Controls systems have reliably given me the least amount of troubles and the most amount of satisfaction after every install.
You cannot beat the actual feeling of knowing ahead of time that the system you are installing will work. Time after time... “Plug it in and works”"
Les HutterProjects Manager
Global Security & Communications
"We have benefited from 14 years of partnership with Hartmann Controls.
The balance of premium technology, timely supply and quality support has resulted in a profitable
relationship for us and a satisfying solution for our clients.
We look forward to continued success with this strategic vendor."
Dan DoyleSales & Marketing Manager
ABC Security Access Systems
"I have a deep personal conviction and company philosophy that customer support is the most integral part of being in business.
Hartmann Controls supports us in that very philosophy; it is reassuring and it allows us to confidently offer your equipment as a solution to our customer’s needs."
West Central Communications
"The Protector.Net access control product is a versatile and powerful system that allows for complete control of doors and users in one easy to use product. Our school district had an older Hartmann system previously installed and the migration and expansion to Protector.Net was effortless. The PoE design of the Protector.Net panels has lowered our installation cost allowing us to do more. We have found their customer service to be top notch, friendly and prompt."
Ryan JohnsonTechnology Coordinator
Gladstone School District
"The system itself is very user-friendly and allows us to add, modify and remove users easily. Our customers have told us the system gives them peace of mind that only authorized individuals enter the
centre throughout the day, which keeps their children that much safer."
Caterpillar & Co. Daycare
"Hartmann Technical support is far superior than all of the other Access providers that I used to install. I feel that the Technicians really care about me and my customers. Any trouble situation that ever arose was resolved in a timely manner."
Cameras Networking And Security
"Protector.Net is a solid product and the support, either tech support or the admin support is top notch. We’re happy we’ve made the switch to Protector.Net."
Magna Syber Systems
"Have not found a better access system than Hartmann Controls. With one of the best systems on the market and the expert tech team Hartmann Controls is Techtronic Networks Inc. number one choice."
Techtronic Networks Inc.
"I would recommend Hartmann Controls to people who need reliable access control with strong, local support."
Morning Star Security Systems
"The system offers great options for our customers, is easy to install & implement, & is user friendly. My techs find the software easy to use and train the end user. I like the hardware because of the minimal amount of cabling required."
BCT Communication Systems